A familiar face in the Traverse City community, Jackie Canute raised her children here and spent many years working both in insurance and local schools before retiring.

After a serious fall down 14 basement steps in December, Jackie’s recovery journey brought her to Grand Traverse Pavilions following a stay at Munson Hospital. Over the next six months, she focused on rebuilding her strength, confidence, and independence through rehabilitation services at the Pavilions.

One of the people who made a lasting impact on Jackie was Amy from the rehab team, who Jackie describes as “friendly, to the point, helpful, and not pushy.” Jackie says Amy helped her regain both physical strength and the confidence she needed throughout her recovery.

For Jackie, the people at the Pavilions became one of the most meaningful parts of her stay. “The people are the best part of being here,” Jackie shared. “Everyone who works here is friendly.”

She also found comfort in the daily routines, especially mornings spent having coffee at the breakfast table where she got to know other residents and enjoy conversation along the way.

Today, Jackie’s story is one of resilience, recovery, and the importance of compassionate care and support during the healing process.