Kory Hansen serves as the Administrator/CEO for Grand Traverse Pavilions. Kory has spent his entire 29 year professional career in the senior healthcare field including the last 27 years with Grand Traverse Pavilions. He began his tenure at the Pavilions as an Accountant and with the growth of the organization was promoted to Financial Management Director and CFO before being named to his current position in 2008. Prior to joining the Pavilions, Kory worked two year for Covenant Retirement Communities in Chicago before moving back to Traverse City. Kory has been a licensed Nursing Home Administrator since 2005 and is a member of the American College of Health Care Administrators. He is also an Associate member of the Michigan Association of CPA’s.
Kory currently serves on the boards for PACE North, Northern Michigan for Veterans, Grand Traverse County Hospital Finance Authority and the Grand Traverse Pavilions Foundation. He has previously served on the Grand Traverse County Commission of Aging board, the Area Agency on Aging of Northwest Michigan board, and the Traverse City Chamber of Commerce Healthcare Committee. Kory is also a member of Rotary International Noon Club of Traverse City.
A native of Traverse City, Kory is married and has four children. Kory loves spending time with his family and keeps busy with kid’s school and sports activities. Additionally, he enjoys most sports, especially baseball as well as the seasonal outdoor activities of our area.
Rose Coleman has spent almost 30 years working in Long Term Care. She has worked in almost every aspect of clinical care, starting as a Certified Nursing Assistant before getting her Registered Nurse License and working as a floor nurse, MDS Coordinator, Medicare Supervisor, Assistant Director of Nursing and Director of Nursing. Since 2012 she has served as the COO of Clinical Services for Grand Traverse Pavilions overseeing the quality assurance programs, corporate compliance and HIPAA programs. Prior to joining the Pavilions, Rose served as the Nursing Home Administrator for six years at the Maples, Benzie County Medical Care Facility. Rose has been licensed as a Nursing Home Administrator since 1999.
In her spare time, Rose prefers to be outdoors running, kayaking, or competing in triathlons. She enjoys baking and loves to travel. She and husband Joe have one daughter and two grandchildren.
Robert Barnes is passionate about working to improve the lives of our elderly. As COO of Support Services, he assists in the daily operations and administration of the Organization by providing leadership, direction and management for multiple departments including Human Resources, Information Systems, and Environmental Services. Robert attended the University of Michigan, Ferris State University, and Brooks Institute, receiving degrees in Business Administration and Industrial/Scientific Research.
Family and church are Robert’s focus when not at work. Robert married the love of his life, Angela, and they have two sons, Joshua and Jordan. An avid outdoors-man, you will likely find Robert and his family escaping most weekends to their remote get away cabin in the Upper Peninsula. Having attended the University of Michigan, he spends many fall Saturday’s in Ann Arbor at the Big House where his blood still runs true blue!
Chief Development and Community Engagement Officer, Deborah Allen brought her passion for taking care of our elders to Grand Traverse Pavilions in 2015. Over the past fifteen years Deborah has focused in healthcare philanthropy by working as a consultant and Executive Director for health systems primarily in Michigan, Pennsylvania and New Jersey to enhance their development programs. She has achieved professional recognition as a Certified Fund Raising Executive (CFRE).
Deb has served our country as a Lieutenant in the United States Naval Reserves and in her spare time she and her husband Mark enjoy the great outdoors and all that Northern Michigan has to offer.
Kristen Packard serves as the Director of Nursing (DON) for Grand Traverse Pavilions, having most recently worked as an Assistant Director of Nursing on the Birch Pavilion. As DON, she is responsible for overseeing all clinical staff. Kristen attended Central Michigan University, Kirtland Community College, Ferris State University, and Spring Arbor University, earning degrees in both a Master of Science in Nursing and Master of Business Administration.
In her free time, Kristen enjoys spending time with her husband and daughter, enjoying all the Grand Traverse area has to offer. Kristen’s favorite things to do are to go for a walk downtown, drive around the Leelanau peninsula, go to the farmers market, and try out new restaurants.
Lindsey joined the Pavilions team in 2019 after 16 plus years as Chief Financial Officer for Metron Integrated Health Systems in Grand Rapids. Prior to Metron, he worked six years in public accounting at Ernst & Young. He is a Certified Public Accountant (registered) and is a member of the Michigan Bar. Lindsey has a BA in Business Administration from Hope College and a JD from the Illinois Institute of Technology-Chicago Kent College of Law.
Lindsey serves by appointment to the Michigan Certificate of Need Commission and on the Hope College Board of Trustees (Finance Committee Chair and member of the Executive Committee).
Lindsey and his wife Lisa are Michigan natives. They live in Interlochen and enjoy spending time outdoors with friends and family. Both are award winning runners. They have five grown children and Sophie the frisbee catching dog.
Human Resources Director Diane Mallory has been at the Grand Traverse Pavilions for 5 years. She started in the Financial Management Department in 2014 before being promoted to her current position. She previously worked in Human Resources for the Maples in Benzie County and is a member of the Traverse Area Human Resource Association.
She and husband Jeff settled in Northern Michigan after his retirement from the Coast Guard. During the course of his career they had the opportunity to live all over the United States including Alaska, Northern California, and Ohio. They have three grown children.
In her spare time, Diane likes to spend time with her husband and grandchildren, preferably outdoors biking, hiking or fishing.
Amy Coneset, Director of our Wellness Center, is a physical therapist with 19 years of experience in a wide range of settings. Her special interests include neurological rehabilitation and manual therapy and she is passionate about a holistic approach to healthcare and wellness. She and her husband moved to the Traverse City area from southern Michigan in order to experience all the beauty that northern Michigan has to offer. She wants to make sure that all of our clients are able to do the same!
She loves cycling, running, paddle boarding, kayaking, and hiking. She has participated in the Bayshore ½ Marathon and the M22 Challenge almost every year since moving north!
Shelby Mack serves as The Residential Services Director for The Cottages at The Grand Traverse Pavilions, where she is responsible for overseeing the day-to-day operations of The Independent Living, Assisted Living, Adult Day, and Overnight Respite Services. Shelby obtained her Bachelor’s Degree in Health Care Services Administration from Ferris State University where she became captivated with the business of Long Term Care. She started at Orchard Creek Senior Living & Healthcare as a Certified Nursing Assistant where she became passionate about patient care and improving the quality of life for those we serve. In her nearly 5 years at Orchard Creek, Shelby gained knowledge and experience in not only patient care, but Medicare billing, admissions, medical records and other various aspects that go into managing a successful Continuum of Care for the elderly community.
Shelby lives in Mesick, Michigan, where she enjoys spending time outdoors with friends and family exploring all that Northern Michigan has to offer.
Our Dining Services Director, James, has over 25 years in the Food Service business. James has worked in or managed multiple senior services properties, hospitals, banquet facilities and restaurants. The locations stretched from Boston down to Baltimore and from Chicago to Detroit. James has a culinary arts degree from Macomb Community College and was certified as a dietary manager over 18 years ago. He has participated in culinary competitions from Detroit to Chicago and has trained under master chefs in Paris, France.
James enjoys outdoor activities such as running, skiing, hockey and playing with his sons Ayden and Landon. His passion is to provide a smile to all he serves.
Dan Butler is the Information Systems Director for Grand Traverse Pavilions. He started as an Information Systems Technician in 2000 and is responsible for all technologies used at the Pavilions including phones, call lights, cell phones, tablets, wifi, networks, security, and of course computers.
After serving 8 years in the United States Marine Corps, Dan attended Lansing Community College and Baker College. He has an MBA with a concentration in Computer Information Systems, and is certified in Novell, Microsoft, and is a Ubiquiti Certified Installer.
Outside of the office, Dan is very involved in his church, serving on the Church Council, as an Elder, Worship Assistant, Youth Group Leader, and Sunday School Teacher. He's also worked with the Traverse City Young Professionals and assisted several small non-profits by donating his time and talent.
He and his wife have three children. Dan is active with his kid's school functions including coaching sports both at their schools as well as through the YMCA and TBAYS program. Dan and his family like to camp; spending time together at the lake. He also enjoys an occasional round of golf to relax.
As Environmental Services Director for the Grand Traverse Pavilions, Tim Coggins is responsible for the physical building and its systems, including the cottages and grounds. He is also responsible for the maintenance, custodial, central supply, housekeeping and laundry staff.
Tim attended Lake Superior State University, earning degrees in both Mechanical Engineering and Automated Systems Engineering. Prior to coming to the Pavilions, Tim spent fourteen years as an engineer at Cone Drive in Traverse City and then became owner/operator of his own remodeling company for ten years. He worked at the Pavilions as ES Director from 2014 thru mid-2016, took a hiatus to work for a manufacturing company in town, and returned to the Pavilions in late 2019.
Tim is involved in his church, serving on Church Council as Chairman for the Board of Trustees. Tim and his wife, Kim, have two grown children and enjoy camping together in the local area, as well as in the Upper Peninsula. Tim also likes to relax with some recoil therapy at the shooting range.
As Administrative Services Director, Darcey Gratton is responsible for assisting the Administrator/CEO and the Organization's executive staff with development, implementation, and management of programs and policies for the Organization. Darcey has always worked to keep the Organization striving for excellence with the overall mission and vision of the Grand Traverse Pavilions. Darcey also serves as the recording secretary to the DHHS and PACE Boards as well as the Organization’s (FOIA) Freedom of Information Coordinator. Since joining the Pavilions family in 2004, Darcey has held several positions of increasing responsibility, including her most recent position of Executive Assistant to the CEO/Administrator Kory Hansen. Darcey provides high-level advisory support, involving research, communications and office management. She manages the ongoing operations of the reception staff, acts as a lesion for departmental support staff and oversees the employee Child Care Center.
Darcey and her husband Josh are busy with their three children Mason, Abby and Lexi. Quite often, Darcey spends her time volunteering with the TC West Senior High and traveling to see her son at Western Michigan University. Darcey is always first to sign up to help the Organization events held throughout the year. In her spare time, Darcey and her family enjoy camping and boating in the Northern Michigan area.
Holly Kazim has spent over 22 years working in long-term care. Holly is the Dementia Services Director, Social Work Manager and the Social Worker on Elm Pavilion. As the Dementia Services Director, Holly is responsible for overseeing and developing programming that focus on the residents’ strengths and quality of life.
Holly attended Ferris State University and Grand Valley State University earning her Master’s Degree in Social Work. Holly has her Masters Clinical and Macro Social Work license, Nursing Home Administrators license, Eden Associate Certification and is registered as a Certified Dementia Practitioner. She is passionate about ensuring all elders have the best quality of life and their voices are heard. Prior to joining the Pavilions, Holly worked at Kalkaska Memorial Health Care Center for 10 years.
In her spare time, Holly enjoys spending time with her husband, Haider, and their two daughters. Holly’s favorite thing to do is explore the great outdoors and can often be found walking her German Shepherd, Otto.