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Grand Traverse Pavilions Awarded Gold Seal of Approval from the Joint Commission

Traverse City, MI – August 3, 2017 –Grand Traverse Pavilions today announced it has earned The Joint Commission’s Gold Seal of Approval® for Nursing Care Center Accreditation, Post-Acute Care Certification, and Memory Care Certification by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient and resident care.

“The Joint Commission Standards represent a higher commitment to the national patient safety goals, quality of care and treatment for all patients and tells other organizations that we are committed to improving and maintaining high standards,” said Rose Coleman, COO of Clinical Services. “As an organization we voluntarily opted to pursue accreditation for our Nursing Care Center, Memory Care and Post-Acute Care to demonstrate our commitment to quality care for our residents and patients.  Doing all these at once was a big undertaking and involved over 1500 elements of standards.”

The Pavilions underwent a rigorous on-site survey July 17-20, 2017. During the review, Joint Commission expert surveyors evaluated compliance with nursing care center standards related to several areas, including assistance with activities of daily living, coordination of care, and staff education and training. Surveyors also conducted on-site observations and interviews with leaders and staff of the organization.

“Joint Commission accreditation and certification provides nursing homes with a framework for the processes needed to improve the care patients and residents receive,” said Gina Zimmermann, MS, executive director, Nursing Care Center Accreditation Program, The Joint Commission. “We commend Grand Traverse Pavilions for its efforts to become a quality improvement organization.”

“Earning the Nursing Care Center accreditation and our Post-Acute and Memory Care certification from The Joint Commission demonstrates Grand Traverse Pavilions commitment to excellence,” said Kory Hansen, Administrator/CEO of Grand Traverse Pavilions. “Our staff constantly strives to improve and maintain high standards of care and we are extremely proud of how well they performed during our survey and the work they do every day.”

Established in 1966, The Joint Commission’s Nursing Care Center Accreditation Program accredits more than 600 organizations that offer nursing home and other long term care services. Grand Traverse Pavilions is the first organization in Traverse City to earn Nursing Care Center Accreditation, and Post-Acute and Memory Care Certification and one of only a few in the state of Michigan to do so. The Post-Acute Care Certification award was launched in 2013 by The Joint Commission to recognize nursing homes that demonstrate advanced competencies in the provision of post-acute care to patients and residents recently hospitalized.

Likewise, the Memory Care Certification award was launched in 2014 by The Joint Commission to recognize nursing homes that demonstrate leading practices in dementia care through advanced staff training, and specialized care and service programming.

The accreditation and certification programs are awarded for a three-year period.

About Grand Traverse Pavilions
Grand Traverse Pavilions is the region’s first and only nonprofit continuum of care. Providing services for more than 300 residents and 100 daily program participants, Grand Traverse Pavilions is a community of caring and innovation primarily serving our region’s low-income seniors. The Grand Traverse Pavilions Foundation is working to bring PACE, Program of All-Inclusive Care to northern Michigan as the next level of service in that continuum.  A recipient of the Governor’s Quality Care Award, The Pavilions is owned by Grand Traverse County and governed by the Grand Traverse County Department of Human Services Board.

The Joint Commission

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at


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