Executive Team Bios

Kory Hansen

(231) 932-3010

Kory Hansen serves as the Administrator/CEO for Grand Traverse Pavilions.  Kory has spent his entire 27 year professional career in the senior healthcare field including the last 25 years with Grand Traverse Pavilions.  He began his tenure at the Pavilions as an Accountant and with the growth of the organization was promoted to Financial Management Director and CFO before being named to his current position in 2008.  Prior to joining the Pavilions, Kory worked two year for Covenant Retirement Communities in Chicago before moving back to Traverse City.  Kory has been a licensed Nursing Home Administrator since 2005 and is a member of the American College of Health Care Administrators.  He is also an Associate member of the Michigan Association of CPA’s.

Kory currently serves on the boards for the Area Agency on Aging of Northwest Michigan, Project Cherry Tree, Grand Traverse County Hospital Finance Authority and the Grand Traverse Pavilions Foundation.  He has previously has served on the Grand Traverse County Commission of Aging board and the Traverse City Chamber of Commerce Healthcare Committee.  Kory is also a member of Rotary International Noon Club of Traverse City. 

A native of Traverse City, Kory is married and has four children.  Kory loves spending time with his family and keeps busy with kid’s school and sports activities.   Additionally, he enjoys most sports, especially baseball as well as the seasonal outdoor activities of our area.


Rose ColemanRose Coleman

COO/Clinical Services
(231) 932-3152

Rose Coleman has spent almost 30 years working in Long Term Care. She has worked in almost every aspect of clinical care, starting as a Certified Nursing Assistant before getting her Registered Nurse License and working as a floor nurse, MDS Coordinator, Medicare Supervisor, Assistant Director of Nursing and Director of Nursing. Since 2012 she has served as the COO of Clinical Services for Grand Traverse Pavilions overseeing the quality assurance programs, corporate compliance and HIPAA programs. Prior to joining the Pavilions, Rose served as the Nursing Home Administrator for six years at the Maples, Benzie County Medical Care Facility. Rose has been licensed as a Nursing Home Administrator since 1999.

In her spare time, Rose prefers to be outdoors running, kayaking, or competing in triathlons. She enjoys baking and loves to travel. She and husband Joe have one daughter and two grandchildren.


Robert BarnesRobert Barnes

COO/Support Services
(231) 932-3087

Robert Barnes is passionate about working to improve the lives of our elderly.  As COO of Support Services, he assists in the daily operations and administration of the Organization by providing leadership, direction and management for multiple departments including Human Resources, Financial Management, Information Systems, and Environmental Services.  Robert attended the University of Michigan, Ferris State University, and Brooks Institute, receiving degrees in Business Administration and Industrial/Scientific Research.

Family and church are Robert’s focus when not at work.  Robert married the love of his life, Angela, and they have two sons, Joshua and Jordan.  An avid outdoorsman, you will likely find Robert and his family escaping most weekends to their remote get away cabin in the Upper Peninsula.   Having attended the University of Michigan, he spends many fall Saturday’s in Ann Arbor at the Big House where his blood still runs true blue! 


Deb AllenDeborah Allen

Chief Development and Community Engagement Officer
(231) 932-3018

Executive Director of the Grand Traverse Pavilions Foundation, Deborah Allen brought her passion for taking care of our elders to Grand Traverse Pavilions in 2015. Over the past fifteen years Deborah has focused in healthcare philanthropy by working as a consultant and Executive Director for health systems primarily in Michigan, Pennsylvania and New Jersey to enhance their development programs.  She has achieved professional recognition as a Certified Fund Raising Executive (CFRE).

Deb started her fundraising career in Northern Michigan, as the Hospital Foundation Director for Otsego Memorial Hospital in Gaylord, where she helped establish the fundraising program and led the organization through a successful $3 Million building campaign for Emergency Services. 

She Deborah holds a Bachelor of Arts in Psychology from Millersville University of Pennsylvania where she also attended Graduate Studies. She has served our country as a Lieutenant in the United States Naval Reserves and in her spare time she and her husband Mark enjoy the great outdoors and all that Northern Michigan has to offer.


Holly EdmondsonKristen Packard

Director of Nursing
(231) 932-3073

Kristen Packard serves as the Director of Nursing (DON) for Grand Traverse Pavilions, having most recently worked as an Assistant Director of Nursing on the Birch Pavilion.  As DON, she is responsible for overseeing all clinical staff.   Kristen attended Central Michigan University, Kirtland Community College, Ferris State University, and Spring Arbor University, earning degrees in both a Master of Science in Nursing and Master of Business Administration.    

In her free time, Kristen enjoys spending time with her husband and daughter, enjoying all the Grand Traverse area has to offer.  Kristen’s favorite things to do are to go for a walk downtown, drive around the Leelanau peninsula, go to the farmers market, and try out new restaurants.


John JacobsJohn Jacobs

Financial Management Director
(231) 932-3026

John Jacobs is the Financial Management Director for Grand Traverse Pavilions.   He came to the Pavilions in October 1999.     

After serving almost 6 years in the Navy, he decided to continue his career in the accounting field. John graduated with honors from West Shore Community College (Manistee) in 1992 and then transferred to Lake Superior State University.  There he attained his Bachelors of Science Degree in Accounting in 1994.   Shortly after graduating he started a job at a local CPA firm as a Staff Accountant.   After almost 5 years of honing his accounting trade, he decided the Healthcare industry was where his passion lies.

During the early years, John held the position of Accountant and progressed to Financial Manager.   In February of 2007 he was promoted to his current position of Financial Management Director.  This is when the fun began, navigating the complexity of Medicare and Medicaid programs.   He has tried very hard to advocate for our population as it relates to obtaining needed financial assistance.

When all is said and done, he decompresses at home with his family.   John is married and has two children.   If not spending quality time with them, he enjoys hunting the elusive white tail deer. He is also a fantasy sports geek.   The game of baseball really fires him up with football as a close second. 



Leslie EtienneDiane Mallory

Human Resources Director
(231) 932-3087

Human Resources Director Diane Mallory has been at the Grand Traverse Pavilions for 5 years. She started in the Financial Management Department in 2014 before being promoted to her current position. She previously worked in Human Resources for the Maples in Benzie County and is a member of the Traverse Area Human Resource Association.


She and husband Jeff settled in Northern Michigan after his retirement from the Coast Guard. During the course of his career they had the opportunity to live all over the United States including Alaska, Northern California, and Ohio. They have three grown children.

In her spare time, Diane likes to spend time with her husband and grandchildren, preferably outdoors biking, hiking or fishing.



Amy ConesetAmy Coneset

Wellness Center Director
(231) 932-3172

Amy Coneset, Director of our Wellness Center, is a physical therapist with 16 years of experience in a wide range of settings.  Her special interests include neurological rehabilitation and manual therapy and she is passionate about a holistic approach to healthcare and wellness.  She and her husband moved with their beagle Teddy to the Traverse City area from southern Michigan in order to experience all the beauty that northern Michigan has to offer. She wants to make sure that all of our clients are able to do the same! 

She loves cycling, running, paddle boarding, kayaking, and hiking.  She has participated in the Bayshore ½ Marathon and the M22 Challenge almost every year since moving north! 


Deb Nichols

Residential Services Director
(231) 932-3045

Deb Nichols works as Residential Services Director responsible for handling the day-to-day operations of the Assisted and Independent Living at the Cottages as well as the Adult Day and Overnight Respite Services. She has worked for both Orchard Creek Assisted Living and The Village at Bay Ridge during her time in Traverse City.

A Midland, MI native, Deb has lived in Pennsylvania, where she met her husband Frank, and in Florida. Before moving to Traverse City, she worked for staffing agencies helping individuals in Welfare to Work programs.

She loves working with the elderly; the highlight of her day is when she can get a smile out of the “crankiest” residents.


Jason BancroftJason Bancroft

Environmental Services Director
(231) 932-3131

Jason Bancroft started as Environmental Services Director at Grand Traverse Pavilions in 2016. He has eleven years’ experience in Building Operations.

He served nine years in the military before attending college and performing a five year electrical apprenticeship for commercial industrial applications. He spent the next ten years in the electrical field before moving to building operations.

His free time is devoted to his family. He and wife Sally have four children, Josh, Noah, Isaac, and Megan. When he’s not at work or with his family, he’s in his shop at home working for fun.


Dan ButlerDan Butler

Information Systems Director
(231) 932-3042

Dan Butler is the Information Systems Director for Grand Traverse Pavilions. He started as an Information Systems Technician in 2000 and is responsible for all technologies used at the Pavilions including phones, call lights, cell phones, tablets, wifi, networks, security, and of course computers.

After serving 8 years in the United States Marine Corps, Dan attended Lansing Community College and Baker College. He has an MBA with a concentration in Computer Information Systems, and is certified in Novell, Microsoft, and is a Ubiquiti Certified Installer. 

Outside of the office, Dan is very involved in his church, serving on the Church Council, as an Elder, Worship Assistant, Youth Group Leader, and Sunday School Teacher. He's also worked with the Traverse City Young Professionals and assisted several small non-profits by donating his time and talent. 

He and his wife have three children.  Dan is active with his kid's school functions including coaching sports both at their schools as well as through the YMCA and TBAYS program. Dan and his family like to camp; spending time together at the lake. He also enjoys an occasional round of golf to relax.


James HunterJames Hunter

Sodexo, Dining Services Director
(231) 932-3128

Our Dining Services Director, James, has over 25 years in the Food Service business. James has worked in or managed multiple senior services properties, hospitals, banquet facilities and restaurants. The locations stretched from Boston down to Baltimore and from Chicago to Detroit.  James has a culinary arts degree from Macomb Community College and was certified as a dietary manager over 18 years ago.  He has participated in culinary competitions from Detroit to Chicago and has trained under master chefs in Paris, France.  

James enjoys outdoor activities such as running, skiing, hockey and playing with his sons Ayden and Landon.  His passion is to provide a smile to all he serves.



1000 Pavilions Circle, Traverse City, MI 49684 (231) 932-3000 Facebook   Email Us | Donate | Volunteer